Terms and Conditions

Welcome to Australian Ice Machines. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

All information provided on this website is for general purposes only. We strive to ensure accuracy but do not guarantee all content is up-to-date or error-free.
By purchasing or using our products and services, you agree to these terms and any changes we may make to them over time.

2. Sales of Ice Machines

All sales are final once an order has been confirmed.
Pricing and availability are subject to change without notice.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Shipping and Delivery

We offer nationwide delivery across Australia for all ice machine purchases.
Delivery times vary based on your location, and any quoted delivery time is an estimate.
Shipping costs are calculated at checkout and are subject to change.

4. Returns and Refunds

Returns are accepted within 30 days of purchase, provided the ice machine is in its original condition.
Refunds will be processed once we receive the returned item and confirm it meets our return conditions.
Shipping fees for returns are the responsibility of the customer unless the product is defective or damaged on arrival.

5. Warranty and Repairs

All our ice machines come with a manufacturer’s warranty, which covers defects in materials or workmanship.
For repairs and maintenance in NSW, please contact our service team for assistance.
We offer repair, maintenance, and spare parts services in Sydney and surrounding areas.

6. Service Terms

Our repair and maintenance services in NSW are subject to availability.
Service requests can be made online or by calling our support team. Pricing for repairs and maintenance will be quoted based on the issue and machine type.
Regular maintenance is recommended to ensure your ice machine performs optimally.

7. Limitation of Liability

Australian Ice Machines will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
We are not responsible for any loss of profit, data, or other damages caused by delays in shipping, service, or product availability.

8. Privacy Policy

Your privacy is important to us. Any personal information collected through our website is used solely to process your orders and provide the services requested.
We do not share your information with third parties without your consent, except where required by law.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out: